Cancellation and Refund Policy

1. Scope

This policy covers the paid services on Goodjobclubs (post boosts and monthly packages), sold by Prasongmegasub Co., Ltd. and paid by PromptPay QR. Job seekers never pay anything, so nothing here applies to them.

2. No refund

No refund. All services are digital and start immediately after payment succeeds, so a successful payment is not refunded, including when you change your mind, delete the post, or the post expires — except in the cases in section 4.

3. Cancellation

• Before paying, you can cancel at any time with no notice: simply don't scan the QR code. Nothing is charged, and the unpaid order expires on its own.
• After payment succeeds, an order can't be cancelled, since the service has already started.
• There are no automatic renewals or recurring charges, so there is nothing to cancel later.

4. Exceptions — when we refund

• You were charged more than once for the same order (duplicate payment).
• You paid, but a system error on our side meant the service you paid for was not delivered (for example, the post was never pinned).

5. How to request a refund

1. Contact us within 7 days of the payment at [email protected] / 094-956-5642, with the account name, the post link or package, the date and time and amount paid, and the payment slip.
2. We review the request and reply within 7 business days.
3. If approved, the refund is made through the same payment method used for the original payment (PromptPay), for the amount in section 4, within 14 days of approval. When it reaches your account depends on your bank.

6. Contact

Prasongmegasub Co., Ltd. · 45/7 Damrong Rak Road, Khlong Maha Nak, Pom Prap Sattru Phai, Bangkok 10100, Thailand · [email protected] / 094-956-5642

See also the Terms of Use and Pricing.